— Quizerium Support

How can we help?

Stuck on something, spotted a wrong answer, or have a feature request? Quizerium is built by one person who reads every email.

Email support

contact@ethelium.co.nz

To help us help you faster, include your device and iOS version, the app version, and what you were doing when the issue happened. For a question you think is wrong, the in-app report button is the fastest route.

Getting started

From app open to your first daily.

How do I play?

Open Quizerium and tap Play today's 10 on the daily screen. Each question is on a clock — pick your answer before it runs out. Answer quickly and correctly for more points, and keep coming back each day to build your streak.

What's the campaign?

The campaign is a set of themed stages you work through once, earning stars for each. It's separate from the daily and is a good way to warm up across categories. Clearing it also gives your Quotient a one-time boost.

Quotient & scoring

What is the Quotient and how does it change?

Your Quotient is a single skill score. Each question has a difficulty rating, and your Quotient moves based on whether you get it right relative to that difficulty — a hard question right nudges it up a lot, an easy one wrong costs you. Cross a threshold and your tier changes.

Does answering faster raise my Quotient?

No — speed boosts your points (which drive the leaderboards), but your Quotient is based purely on correctness versus difficulty. So it's fine to take a moment to think; you won't lose Quotient for being careful, only for being wrong.

What are tiers?

As your Quotient climbs, you move up a ladder of named tiers — Spark, Bright Spark, Quick Wit, Sharp, Brainiac, and beyond. If your Quotient falls back below a threshold, you can slide down, so a tier is something to defend.

Leaderboards & questions

How do leaderboards work?

The points you score each week rank you against other players, both within your country and globally. Boards reset weekly for a fresh climb. Set your country in your profile to appear on your national board.

I think a question or answer is wrong.

Use the report button on the question — it's the fastest way to flag it. Reports are reviewed, and questions found to be wrong or unfair are corrected or removed. Thanks for helping keep the bank accurate.

Account & privacy

Do I need an account?

An account is what lets your Quotient, streaks, and progress sync and appear on leaderboards. You can sign in with Apple, and choose a public display name and country.

How do I delete my account and data?

You can delete your account from within the app's profile / settings screen, which removes your account and gameplay data. You can also email us to request deletion. Full details are in the Privacy Policy.

What devices does Quizerium run on?

It's on iPhone, running a recent version of iOS. Grab it on the App Store.